Contact with an expert

    Frequently asked questions

    How can I reach the DIY Hairz team?

    You can contact us via email at info@diyhairz.com or fill out the contact form on this page. We usually respond within 24–48 hours.

    What are your customer support hours?

    Our team is available Monday to Saturday, 10 AM to 6 PM IST (excluding public holidays).

    I haven’t received a response yet—what should I do?

    Please allow up to 48 hours for a response. If you don’t hear from us, feel free to message us again on WhatsApp at +91-XXXXXXXXXX.

    Do you offer support over call?

    Currently, we offer customer support via WhatsApp and email to ensure smooth and timely assistance.

    Where is DIY Hairz based?

    We are proudly based in India, with all orders processed and shipped from our local facility.